Resident Portal | Submit Maintenance Requests | Espinosa Restoration Services

Maintenance Request

Submit a Service Request

Our maintenance team is here to help. Fill out the form below and we'll respond within 24 hours.

Resident Information

First Name *

Last Name *

Phone Number *

Email Address *

Street Address *

Unit/Apt # (Optional)

Community Name *

Request Details

Type of Request *

Project Area/Room *

Urgency Level *

Desired Project Timeline *

Estimated Budget (Optional)

Describe Your Project *

Property Type *

Access Instructions (Optional)

Preferred Contact Time

Preferred Contact Method (Optional)

Will You Be Home During Work? *

How Did You Hear About Our Services? (Optional)

Your request will be reviewed by our maintenance team within 24 hours

For emergencies, dial 911. Do not use this form.

Response Times

Emergency

Immediate response 24/7

Urgent

Within 24 hours

Standard

3-5 business days

Emergency?

For urgent maintenance emergencies, call us immediately:

(614) 420-2538

Available 24/7 for emergencies including:
• Water leaks • No heat/AC • Electrical issues • Lock-outs

Emergency Issues

Major water leaks or flooding
No heat in winter / No AC in summer
Electrical hazards or power outage
Gas leaks or carbon monoxide
Locked out of unit
Broken windows or door locks

Track Your Request

Check Your Service Status

Stay informed about your maintenance request every step of the way

1. Submitted

Request received and logged in our system

2. Under Review

Team is assessing and prioritizing

3. Scheduled

Technician assigned and date set

4. Completed

Work finished and verified

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Need to Check Your Request Status?

Contact our team and we'll provide you with real-time updates on your maintenance request.

(614) 420-2538 Email Us

Please have your request number ready when contacting us

What to Expect

Email Confirmation

You'll receive an email confirmation with your request number within minutes of submission.

Follow-Up Call

Our team will call you to schedule a convenient time for service within 24 hours.

Assigned Technician

A qualified technician will be assigned based on the type of maintenance needed.

Quality Follow-Up

After completion, we'll reach out to ensure you're satisfied with the service.

Helpful Resources

Resident Resources

Quick guides, tips, and answers to help you maintain your home

Maintenance Tips

Simple maintenance you can do yourself to keep your home in great condition.

Change HVAC filters monthly
Test smoke detectors regularly
Keep drains clear and clean
Report issues early

Energy Saving

Tips to reduce your energy bills and help the environment.

Use LED bulbs throughout
Adjust thermostat smartly
Unplug unused electronics
Close blinds in summer

Safety Guidelines

Important safety information every resident should know.

Know emergency exits
Keep fire extinguisher handy
Lock doors and windows
Report suspicious activity

Community Info

Everything you need to know about your community amenities.

Pool & fitness hours
Package pickup locations
Guest parking policies
Pet policies & areas

Move In/Out

Helpful information for new residents and those moving out.

Move-in checklist
Utility setup guide
Key and fob information
Notice requirements

Contact Directory

Important contacts for your convenience.

Maintenance hotline
Property management
Emergency contacts
Local services

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Need More Information?

Send Message (614) 420-2538

Common Questions

Frequently Asked Questions

Quick answers to the most common questions from our residents

Welcome to Your Resident Portal

Submit Request

Track Service

Resources